Hello Spring. Hello New Business Opportunity

27 Apr

It’s Spring. Have you Thought About Refreshing Your Business?

By Todd Sayles In Marketing Tips, Marketing Trends, Social Media Marketing, Web Design, Website Refresh /

April is coming to a close but it’s not too late to come up with new ideas. For me, April and Easter are synonymous with Spring, so when this time of year comes around, it makes me think of all things new. The skies are not so cloudy, the sun seems to be out more. Definitely the time to get out of the house and look around. For homeowners it’s time to seed the lawn to get some new grass or flowers growing. For others it’s time to shop for new clothes or something else new. How about making this season a time to think about what can bring new life to your business? Maybe it’s a change to your marketing or a new way to go about sales or even time to hire a new employee. What stops us from doing that new thing that can propel our businesses to a new level? Maybe you don’t have the right information, but with the internet and lots of informative newsletters out there, we really have no excuse! Here a few things I’ve seen that can rob us of the opportunity to put that “new thing” into effect!

Time

Are you like me working 9 to 5 (sometimes even 9 to 7!) in the business? And after a shift like that you are guaranteed to be tired! What time are you taking to look at the overall effectiveness of your business? Well, I’ve learned that my best days to do that are not at the beginning of the week when work is “jumping.” For me it’s the end of the week, like on Thursdays and most recently on Sundays, when I can really take a look at my business and notice some areas for change. To me it’s just quieter then and I’m able to focus better. Early mornings are good for some, but others like different times of day. Either way, we can all find 1 or 2 hours of quiet time during the week to look for some areas in need of change, right?

Budget

Let’s be serious. Is it the budget? Are you one of those business owners that thinks that your budget can make or break your business life? Well, I recently put some effort into identifying extra money to put towards marketing.

After a while I learned that I had to include money in my budget, for marketing. I had to save a certain percentage of all sales into a separate account for marketing. That way there would always be money set aside for growth. Let’s say though that after I pay myself there’s not much left for anything. Is it true that there’s nothing left? Do you know your budget? If not it’s time to talk with someone with budget expertise, who can help you go through it. Maybe it’s your spouse or friend or maybe even a bookkeeper or accountant. Either way it may be time to get more intimate with that budget than you have been in the past.

Let’s say you have a budget and there actually is no wiggle room. Then let’s think about using Paypal or some other lending situation. What I like about Paypal is that it has a 4 to 12-month no-interest payment term, so you can try a few things out and just make your payment the following month or over time. That’s pretty good for $500 to $10K purchases. Thinking strategically, if the money you receive is more than the possible interest in payment you’re ahead of the game. This would just be a temporary strategy until you have a cash budget. Beyond that, there are lots of way to obtain finances to increase business. If you’re in a special business zone there are incentives for hiring people. There are funds out there for free marketing on major sites. There are also organizations with funds that are solely there to help you grow. They have funds to pay for training and even some marketing. So on this topic let’s start by affirming “I can find the funds; budget or not”. Let’s at least start there.

Fear of Failure

This can really be the one that stops a lot of us. To be honest I’ve had great years in business and I’ve had a few bad years. The few bad years have at times made me overly cautious, when I should really be pushing forward. I think it’s because I worried that I could make a catastrophic mistake that would destroy my business. I have to say though that after 15 years in business I believe I’m smart enough to leave room for failure that can push me towards a possible win. If I tried a strategy that resulted in failure once in a while, I can now say that that avenue did not work and move on to my next idea! Better to try and fail and learn from my mistakes, than to risk nothing, learn nothing and gain nothing!

So I hope this helps you get to the “new” you deserve in your business. I hope it gets you off the sidelines at the very least. If you need help getting your marketing program going, schedule a call with us at 973-655-9396.

Todd Sayles, Principal of Creative Mind Consulting Group, has built a successful organization that services real estate, retail, hospital and wellness clients among others. His team’s expertise includes problem solving/market strategy, design and marketing consulting, creative design, online website development, content and design creation for digital media and print collateral, public relations, search engine optimization and collaboration with outside designers and writers.

Creative Mind Design Group teams up with clients to strategize on marketing challenges and design goals. We partner with companies to ultimately create brilliant results which feature inspired design.

Marriage Retreat, Creative Mind Consulting Group

07 Feb

Can a “Marketing Retreat” Benefit Your Marketing Future?

By Todd Sayles In Marketing Tips, Marketing Trends, Web Design, Website Refresh, WordPress /

Nowadays marketing in this post pandemic world is different than it used to be. What do B2Bs do when they are on endless zoom calls and have little face to face time with leads, clients and even staff? They change their marketing or else become obsolete. Marketing in this new post pandemic world is pivoting. Saying that you get all your business from referrals can’t cut it anymore. Putting that marketing plan on the “back burner” is coming back to hurt some. Maybe it’s time for some to call for an SOS?

More and more people I’ve connected with have said they don’t know where they are with their marketing. As a marketing professional, it’s hard to even get these people ready for something as simple as marketing goals. I’ve learned that in these situations, it can be best to get my clients together as a group and just do an effective “Marketing Retreat”.

What is a Marketing Retreat?

To start, a Marketing Retreat can be many things. A few things include:

Stepping away from the norm to strategize improvements
Brainstorming a few hours together with key staff
A review of your marketing and sales numbers
Time to focus on better marketing effectiveness

It’s basically some time to regroup on what’s important for your clients and your company. With all the ways you can market your company, it can be mind boggling as to what’s your best route. Many times each person has different ideas on what can be done. At times when a decision maker has to decide on a path, hearing multiple ideas ends up sounding like lots of disjointed plans. That’s not usually the case though. When we get all the major stakeholders together (marketing VPs, researchers, salespersons, etc.) and fully review the ideas in a loose, but fun, structured setting, it’s an opportunity to bring out the best ideas, to brainstorm, and comprise a strategic plan.

Here are some obstacles that may come up when you bring up a “Marketing Retreat” to your staff.

Isn’t a Marketing Retreat a Time Waster?

Some may say “with all I have to do, and all the proposals I have to fill out, do I really have time to sit and think about my marketing.” Yes, I’m sorry but you have to take some time to do something you don’t normally do. You may learn that some of the time you currently take on sales and marketing may be going in the wrong direction. What if you’re working on sales that are not pulling in the best paying jobs for the company? Having a good marketing retreat takes time to looks at sales and recognizes what’s a good use of time, and time wasters. I’ve worked with clients that have made shifts away from what they thought were good sales on their websites to marketing other items that were better for their clients and paid better as well. A Marketing Retreat at the least is not wasted time.

Marketing Retreats Can’t be Fun?

For those who are more action-orientated and not number-crunchers does it all have to be work, to be work though? Many times, you can add intentional fun. You can add games that answer marketing questions. At one retreat I was at, we actually climbed a small mountain. Mind you, none of us were dressed to do this, but for some reason we all agreed. At one point, we were actually scaling a small wall. I’ll never forget the stories we came back with. The thing was, we all did something that bonded us together better, and it lasted way after the retreat.

Marketing is not as effective as on-the-street sales. Why focus on that?

Sales is integral to keeping a company growing. Every salesperson needs leads. Some leads may come from cold calls and friends but others can come from online sources. Still others can come from inbound calls off of sales materials out there. Any salesperson knows that the better the leads, the better they are able to make sales. You can try and make cold calls all day long, but you know if they don’t have interest in your specific products, there can be lots of time lost in those calls. Why not have leads that come from marketing strategies that are tailored to a prospect’s needs that “clever” marketing has discovered. I know a real estate salesman who just relied on his referrals. Over the years, he knew he needed to be more strategic with his marketing but he never made the time or budget the cost to get the marketing moving forward. We tried to lead him several times. Instead he did very little. The thing is, he continued to make money but his partners did not do as well. Because they could not come together to decide on a marketing plan, it affected the growth of their leads and eventually the partnership fell apart.

So really, what is a marketing retreat?

The real answer is that a marketing retreat can be whatever you need it to be. When you work with a good marketing expert and a creative event coordinator, you can hold it for a day at a close by outdoor resort, or a half day on your campus grounds or board room. It can become memorable, and cause a transformation for your organization. A good marketing retreat will usually have these components:

Food/snacks
Activities
Prizes
Stats of current sales and marketing campaigns
Strategy and target discussions
Goals discussions
Budgets
Campaign options
Next steps

Our organization has done marketing retreats for a variety of organizations. If you need help finding focus in your marketing, schedule a call with us to help you create it at 973-655-9396.

Creative Mind Design Group teams up with clients to strategize on marketing challenges and design goals. We come alongside companies to ultimately create inspired design alongside brilliant results.

Creative Mind Consulting Group websites gone wild

20 May

7 Steps to Avoid Websites “Gone Wild!”

By Todd Sayles In Web Design, Website Refresh, WordPress /

Lately, I have spoken to new clients that have many times said the same thing. “I got this site and certain things were not done. Now I’m not getting traffic.” Also “My images are not showing up and I don’t know what to do.” I’ve also heard “On mobile phones the site looks bad. I don’t know how to fix that.” Its like they are in their own surreal TV series called something like “Websites Gone Wild”.

Maybe now that the economy is affected by Covid-19 people are making sure their websites are fully working to help get more business. Hey. You’ve got way more on your plate than websites so here are 7 things to look for when you’re about to finalize a website design project.

1. Search Engine Optimization (SEO):

Did you have a discussion concerning keywords and SEO for the website? Is the designer putting the right researched keywords into the page? Is this a separate package? These are things you should know as you’re moving towards the end of the project. It’s important for SEO to be taken seriously. I always say, what’s the sense of making a beautiful website when it’s hidden in a back alley where no one can find it. If SEO is not added, critical sales, service pages and site forms are going to lose out on organic leads over time. If you don’t ask you won’t know because SEO is not easily viewable in areas. The researched keywords need to be added to the title, description tags, keyword tags, headlines, sub-headlines, body copy, alt tags and so forth. Are there links to inside pages from the outside and inside of the site. Then services like Yoast should be added to the site to find other items on the page search engines are looking for. We offer a special service to combat SEO from many angles. It’s that important.

2. Broken Links / Missing Images

Sometimes in changing domains at the end an image may be missing. Many times its because the designer had it on a temporary server and had a few links straight to a page or image address instead of the page /image itself in the system. This can cause the image to be “broken” in that the URL is looking for an image on the test server instead of looking into the published site. Don’t worry. Just let your designer know and he/she can do a quick link check to correct any missing links. Easy fix.

3. Backend Editing is Hard to Work With

Some designers are editing it to be functional and fast online which is good for everyone. When it’s about function only, the coding may not be as nice and neat for you when you go to make your own edits in the backend (where you login to the site). The answer to this is to stress to your designer beforehand that you want to edit the site yourself afterwards. You may also ask which page editor does the designer work with. Look it up to make sure it’s user friendly for a novice. If so, review the site with the designer towards the end to see if anything is difficult for you. Ask for suggestions to make it easier. I’m sure the designer wants you to be happy and will do what they need to do to get it right for you. If they are using someone overseas that’s even more of a reason to watch out for this fast, non-functional, coding that we have seen in the past from sites done like that.

4 Mobile Responsiveness

Its about 50/50 for how people see your site whether on a desktop or mobile phone. 50% in mobile makes that view even more important as time has gone by. Many designers leave this to the end and that makes sense when change orders could have you reworking the mobile coding all day long. Even though that’s the case, it’s up to you to check to see that Google, where 95% of people search, can easily read your site. Go here and have it checked: https://search.google.com/test/mobile-friendly. If you see something saying its not mobile friendly just share the results with your designer. I’m sure they will be happy to make adjustments to get that worked out. Remember at the end, also to do a visual check on both an Android and iPhone phone. That should do it.

5. Sales, Sales, Sales

If you’re doing e-commerce make sure the connections are in place. Are the notifications set to you? Sometimes they default to the developer. Make sure they change them to you near the end, before the site is completed. Do a test sale to make sure the money goes into your account. Check for sales strategies like lead generation, popups, slide-ins, onsite ads and so forth. Make sure it’s all working well. You never want your site to go live and have mistakes here.

6. Picture Piracy

How were the pictures found? Are the licenses good for websites? You don’t want to end up months later with an attorney calling you to tell you that you stole the picture. In the end you’ll be liable by yourself. Give the designer places to find images. Ask about the licenses and read the fine print. That’s really all you need to do.

7. Is Rushing Helping or Hurting?

If you’re making change orders and rushing to finish up at the same time, there’s a good chance it could lead to mistakes. Is it the designer’s fault or are you asking too much in too short of a time? I guess that’s something you’ll have to ponder when evaluating how it’s going with your designer. In all things, seek first to understand rather than be understood. That’s straight from 7 Habits of Highly Effective People. Very wise words from the late Stephen Covey.

I hope this answers the questions you have. Please use it as a guide to finish your website project well. Work with your website developer to get where you need to be. If you still need help, schedule a call with us to help you work it out at 973-655-9396.

24 Mar

Getting Ready for Ecommerce: Shopify

By Todd Sayles In Marketing Tips, Uncategorized, Web Design, Website Refresh /

During the Coronavirus / Covid-19 situation there are many businesses in a very unsteady situation. Some have products, staff to pay but no way to get their products paid for and easily into their hands. You may have a website but its not setup for sales. You may think that would take up to 3 months to be completed. Actually with a Shopify addon to your website it could be completed in just a few days. If you’re a restaurant, clothing store, children’s store, home store, etc. some sales could help offset some of the losses you may be seeing right now. Plus it could be a step towards future growth that could help you way after the Coronavirus / Covid-19 is long gone.

Here are some items to get ready before you commence getting your Shopify site created:

Products

What are you selling? In Shopify, a collection allows you to organize products into structured groups. This is beneficial for your customers and helps the buying process. For example, a clothing online store wants to include Men’s Fashion. You can create a collection and put in Men’s clothing and when a customer clicks on your Men’s Fashion menu, they are taken to a gallery of products for men. You have to think about navigation menus and add links to help guide your customers to your collections. There are two types of Collections: Manually and Automated. A manual collection always contains the same products unless you add or remove them. An automated collection automatically puts products into the collection using rules, like tags. When you add a product to your online store with a particular tag, the collection is automatically updated with that product.

Pictures and Descriptions

Having a good list of products is great. Now you will need some good pictures of those products. Sometimes with the right lighting, some minor box equipment and a good camera and decent skills you can do it yourself. Other times you may need models, food designers, etc. to make it all work and look tantalizing on screen Its best to provide at least 2-3 shots per item (not more than 5) for variation for the web designer you work with. You’ll also need descriptions per each item you sell. Make it keyword rich to help people find your product within their own google searches. That will help people easily get at look a your items.

Shipping

Knowing your shipping sizes and weights are crucial as well. This will determine the shipping cost per item someone purchases. You can offer free shipping but then that should be factored into the sales prices. If you’re a restaurant and doing local deliveries this won’t matter much. If you’re a clothing designer or electronics store it will mean a lot more. There are several selections in Shopify for shippers. Do your research to determine the best, cost effective shipper out there. In Shopify once the choice of shipper is provided and the dimensions per product are stated the system does all the rest of the calculations for shipping.

Domain:

For those without a domain make sure to determine that first. The cost is minimal per domain but reserving the name is the most important thing to do. Fore a few you may have to shorten your name because its too long to type into a browser and remember. Maybe an acronym is better. If this is a new business check keywords that are searched that could be worked into your name. That way you could get some really easy traffic to your store once its up.

Shopify fees

Lastly keep in mind Shopify is not free. It has fees. It ranges from $29.00 to $299 per month. The differences in costs deal with selling gift cards or not, reporting and special shipping calculations with third-party apps at checkout or not. You have to choose an option to get started. Maybe you start at the lowest end and work your way up sales increase. Its up to you.

Once you have all this ready you’re good to go to have your Shopify website designed, or if you’re adventurous and knowledgeable enough, do it on your own.

18 Dec

Have You Refreshed Your Website Lately?

By Todd Sayles In Marketing Tips, Web Design, Website Refresh /

Why You Could Be Losing Business If You Have Not

We are often asked by clients, “how often should my website content be refreshed?” Our answer: We tell clients to update their site’s content every two to three months at a minimum. However, you may need to redesign or refresh your website bi-annually.

In general, how often you update your website depends on how well your site is performing in generating business and leads. If your website is struggling to produce results, that’s a huge red flag that a refresh is needed. Specifically, focus on the following:

Are you getting enough leads?

If the answer is no, it’s time to address it. While a redesign maybe needed, first focus and determine which parts of your site need attention. Start by improving the copy, developing better calls to action and using new separate landing pages for sign-ups, promotions, and free samples.

You have traffic but no conversions.

Your website gets traffic but does not engage prospects in conversions – that’s a problem. Start by looking at keywords on your site and make improvements. Keywords need to generate traffic and produce conversions. Attract the right visitors to your site by updating keywords that create “solutions” to their challenges.

Website is not friendly to glance at

Is your website attractive and easy to navigate? Can a visitor quickly obtain the information needed from your site? If the answer is no, and visitors can’t figure where to navigate on your site within seconds, you’ve lost them – and you may get only one chance. Design with user friendliness and navigation at the top of your list of website requirements.

Design is obsolete

If your website takes you “back in time” and looks stale, you are giving visitors the impression that your product or service might be as well. A refreshed, modern website helps establish solid branding, credibility and trust with visitors. Balance user-ability and easy-to-use navigation with clean, modern attractive design.

Not mobile or phone friendly

People visit sites using laptops, phones, notepads – so your website needs to accommodate a myriad of different size formats. In addition, your site needs to load quickly and look attractive regardless of the type of device. If it doesn’t, re-designing your site to be mobile-friendly should move to the top of your list.

Lastly, better search results for you

Every update you make to your website helps generate business with its interaction with visitors, customers, and search engines. Frequently updated websites offer search engines fresh content and sources of new information for their search requests.

The more frequently you update your website, the more frequently a search engine will “visit” your website. When search engines look at your site more frequently, you have more potential to achieve higher rankings based on your new or updated content.

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Be sure to check out our CMCG Website Webinar to increase your website’s effectiveness.

Website Refresh